Avoiding online scams seems to be getting more difficult. Con artists are becoming more sophisticated, and technology makes it easier for them to be convincing. Bob Brammer, with the Iowa Attorney General's Office, says its best to err on the side of caution. Brammer says its best to never give out personal information such as social security or bank account numbers over the phone, or internet. He says if you feel you've been the victim of a scam, to contact his office.