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E-911: the hub of communications

It takes a carefully coordinated effort to mobilize emergency personnel during severe weather. The hub of that effort is emergency telecommunications. Cara Sorrells is the supervisor at the Washington Safety Center. She says they have a rigorous procedure for such situations. Sorrells says while emergency officials rely on her office to serve as a relay point for information, she says they rely on those officials to serve as their eyes and ears in the field.