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Education about 911 Services

Posted: Monday, April 18th, 2011 at 6:25 am
Author: KCII News - Bill Gatchel

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Governor Terry Branstad has declared April 911 Education Month.  The Iowa 911 Communications Council and the Iowa Homeland Security and Emergency Management Division is hoping this month-long campaign will help Iowans of all ages recognize the importance of 911 and the role it plays in ensuring effective and efficient emergency response in times of crisis.  Washington County Safety Center Supervisor Cara Sorrells says most people should know when to call 911.

She says that number is for emergencies only and inappropriate use wastes resources and ties up lines for those that actually do have an emergency. Sorrells says most people will only call 911 once or twice in their entire life.

She adds the purpose for the education is to let everyone know what to do when calling the 911 system.  Sorrells adds the easier the call goes and information can be given to the operator, the faster help can arrive for the emergency.

To learn more about 911 Education Month, listen to Today’s In Touch with Southeast Iowa program during the Mid-day magazine.