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Alliant Energy Warns Customers of Scams

Posted: Saturday, July 6th, 2013 at 6:25 am
Author: Sally Y. Hart - KCII News

Alliant Energy is reminding customers to be wary of scam phone calls, as complaints similar to those received earlier in the year are continuing. Customers report receiving phone calls that threaten disconnection of electric service and ask them to purchase a prepaid card. Alliant Energy does not ask customers to purchase prepaid credit cards nor make immediate cash payments over the phone. This scam appears to target Spanish-speaking customers.

Alliant Energy tells customers to hang up and call the company if someone calls claiming to be with Alliant Energy but demands immediate payment or personal information. Also, the scammers can spoof caller-ID displays so that it appears that the call is coming from a utility company and do not provide a social security number, credit card number or bank account infomration to anyone during an unsolicited phone call or visit. Customers should report attempted scams to local law enforcement and the Iowa Attorney General by visiting iowaattorneygeneral.org, or calling 1-888-777-4590.

Queremos que usted este alerta sobre estafas que al parecer estan dirigidas a nuestros clientes que hablan español. Usando la amenaza de desconectar el servicio, los estafadores los convencen de comprar tarjetas de credito prepagadas y de que les den información. Si usted recibe una llamada que parece sospechosa, cuelgue inmediatamente! Nosotros no solicitamos pagos de nuestros clientes a tráves de tarjetas de credito prepagadas. Tenemos muchas opciones convenientes y seguras para hacer sus pagos las cuales puede encontrar en alliantenergy.com/paymentoptions.