Four Washington residents have earned the recognition of Certified Professional Guide from Iowa State University. Executive Director for the Washington Chamber of Commerce Michelle Redlinger, owner of Dodici Shop Isabella Santoro, city council member Millie Youngquist, and manager of the State Theater Crystle Christner earned the recognition. Christner will provide tours of the world’s oldest operating movie theater.

The Professional Guide Training and Certification program is designed for staff and volunteers who deliver interpretive programs or lead community tours to the public. The program was designed by Iowa State University Extension and Outreach community development specialists. To become certified, candidates must complete a training workshop focused on practical skills in delivering quality experiences to visitors. The final certification process is conducted at each individual’s place of work, applying guide practices for each community or attraction, while improving visitor experiences across Iowa.